Sales and service

In Japan and around the world, customer opinions are incorporated into new product development.

Japan is not the only place where high-performance stamps, markers, and other products are in use. Shachihata's users span the globe. We hold many fairs and campaigns to create more chances for contact with customers and to find out what they need more quickly.

Trade Fairs Around the World

In addition to the product fairs held by Shachihata in Japan aimed at retailers, we work with other companies in the industry on trade fairs that give customers the chance to hold, stamp, write with, or otherwise use our products, so their appeal can be understood. Staff from Product Planning and R&D at Shachihata also attend these fairs, gaining valuable feedback directly from customers regarding their needs and desires. Many fairs are also held around the world. At Shachihata, we are eager to hear what users want to see in products and to turn those ideas into reality.